This topic describes how to deploy a new service provider.


  1. Log into the Horizon Version Manager portal.
    Rundeck opens in your browser.
  2. Click Projects > Horizon-DaaS.
  3. Click Jobs > Horizon DaaS Install Management Appliances.
  4. Fill out the information based on the details in the Service Provider Installation Worksheet and click Run Job Now.
    Note the following:
    • VXLAN networks need the full network name as is displayed in vCenter. For example, vxw-dvs-14-universalwire-33-sid-12345-NSX-U-NETWORK-NAME-01
    • If you did not change the Template OVA password, the value in the Default-Template-Password text box must be Desktone1.
    Click the top left Log Output button and monitor upload status on the bottom left of the browser window.
  5. HVM deploys the SP1, SP2, RM1, and RM2 appliances concurrently.
  6. After the appliances are deployed and powered on, click Jobs > Horizon DaaS SP Domain Bind.
  7. Fill out the domain bind information based on the values in the Service Provider Installation Worksheet, and then click Run Job Now.
  8. Click Jobs > Horizon DaaS SP Compute Assignment.
  9. Enter information for your Service Provider appliance and vCenter Server.
  10. Enter cluster information as described below.
    Option Description
    Cluster-Name Enter a unique name for the compute.
    Cluster-Usage Select one or more of the three options (Service, Tenant, Network).
    • Select Service to install Service Provider and Resource Manager appliances on the cluster.
    • Select Tenant to install Tenant and additional Desktop Manager appliances on the cluster.
    • Select Network to install Network appliances like Unified Access Gateway and NSX Edge Gateway on the cluster.
    If you only have one cluster, select all three options.
    Cluster-Resource-Ratios Make any desired changes to the default values.
    • Memory Over allocation Ratio - This ratio determines the amount of virtual machine memory that the compute resource can allocate. For example, if the ratio is 4.0 and the memory capacity of the compute resource is 64 GB, then it supports up to 256 GB of virtual machine memory. The default value is 1.0.
    • Virtual to Physical CPU Ratio - This ratio determines the number of virtual machine CPUs that the compute resource can allocate. For example, if the ratio is 8.0 and the number of physical CPU cores on the compute resource is 8, then it supports up to 64 virtual machine CPU cores. The default value is 12.
  11. Click Run Job Now.
  12. Open a browser and navigate to the SP IP address using https://. For example: https://<ipaddress>/service.
  13. Log into Service Center.
  14. Check the cluster resource ratios you set for the new cluster.
    1. Click Service Grid > Resources.
    2. Click Compute Resources, navigate to the new cluster, and then click Edit Compute Resource.
      A dialog box displays showing the current settings for the compute. If any of the ratios is invalid, the text box is outlined in red. If all ratios are valid, then none of them are outlined in red, as in the example below.
    3. If you see a value outlined in red, correct that value and click Save. Otherwise click Cancel.
  15. (Optional) Rename the appliance groups.
    1. Select Service grid > Resources
    2. Click a BBLL IP address link.
    3. Determine whether the appliance group is a Service Provider group or a Resource Manager group by looking at the appliance shown in the Hostname field.
      This is an example of a Service Provider group:
      This is an example of a Resource Manager group:
    4. Double-click the Name text box, enter a new user-friendly name such as Service Providers or Resource Managers, and click OK.
    5. Repeat the steps above for the other appliance group.
  16. Upload certificates (this task can be done later if necessary).
    1. Select Configuration > General.
    2. Click the Click here link under Other Configuration.
    3. Click the Certificates tab.
    4. Select the CA, SSL cert, and SSL key files, then click Submit.
    5. Click the Click here link on the same page to initiate a rolling reboot on the appliances to finish the certificate installation.
  17. (Optional) Capacity Model Collections and Desktop Models. If you want to define additional collections or change the default model, perform the following steps.
    1. Select Configuration > Desktop Capacity.
    2. Add new collection definitions by clicking the + sign.
  18. If you are using a single vCenter Server configuration, set the allow.shared.hostmanager policy to true.
    Important: Using a single vCenter Server configuration is not considered a best practice for production environments. Use this configuration for demonstration or limited-use environments only.
    1. In Service Center, click tenants > policy.
      The Policy configuration page displays.
    2. Select an organization from the Organization drop-down menu.
    3. Click an empty area of the page to the right or left of the policy list.
    4. Type dtpolicy.
      Additional hidden policies display in the list.
    5. If allow.shared.hostmanager is set to false (the default value), double-click on the word false to edit the value.
    6. Enter true and click OK.