You can failover a failed data center's primary node on the Maintenance page.

Procedure

  1. In the Service Center, select appliances > maintenance.
  2. In the Fail Over section of the page, enter the following information.
    • Organization id: Org ID of the appliance to which the failover is to be done.
    • Data Center name: Name of the Data Center where the appliance is located to which the failover is to be done.
    • DB instance name: Name of the database instance for failover.
    • Element ID: ID of the Desktop Manager to list New Master IP for failover. This option is visible when DB instance name is 'edb'.
    • New master IP: eth0 IP of the appliance to which the failover is to be done.
  3. Click the FailOverMaster button.
  4. Restart the service provider appliances.