After you have completed the preliminary task, you can run the Horizon Agent Installer (HAI).

There are three possible scenarios when installing the Horizon Agent:

  • Install on Windows desktop
  • Install on Windows server as Personal Desktop (Non-RDSH)
  • Install on Windows server as RDSH Role

For details on these options, see the Images section of the Tenant Administration guide.

Note: If you have not installed the most recent version of the Horizon Agent, this can cause problems with creating RDS pools. In this case, when you create a new RDS pool, the system can allow you to select HTML Access (Blast) as a protocol, but this selection will not be applied to the pool even though it appears to have been applied successfully.