Imported VMs are unmanaged VMs with supported operating systems imported into your environment to be converted into images or migrated to dedicated desktop assignments.

You can perform the following actions using buttons at the top of the page.
Action Description
Import Import a desktop VM from a file share.
Note: In order to import a VM, you must first create a VMs file share and populate it with at least one set of VM files (see Managing File Shares).
  1. Click Import.

    The Import Desktop - File Share dialog displays.

  2. Enter information as described below.
    • Destination Desktop
      • DataCenter - Destination data center for the imported VM.
      • Pod - Destination pod for the imported VM.
      • Network - Destination network for the imported VM. To use the least populated network available, select the Load Balance option.
    • Desktop to Import
      • FileShare - Auto-populates with your VMs file share.
      • Desktop - Select the VM to import.
        Note: The imported VM must meet the following requirements.
        • Virtual hardware version of 11 or earlier.
        • Only one network interface controller (NIC).

        After you select a desktop, values display for CPU, Memory, and Disk Space. Below these the Reconfigure Desktop setting displays.

      • Reconfigure Desktop
        • To reconfigure the desktop VM to a desktop model when it is imported, enable this setting and select a desktop model from the drop-down menu.
          • If you selected a custom desktop model, you can select Desktop Model CPU and Desktop Model Memory from the drop-down menus.
          • If you selected a fixed desktop model, these value are not editable.
        • To import the desktop VM with its current configuration, leave this setting deactivated.
      • Have you optimized Windows image? - Select YES or NO to indicate whether you have run the OS optimization tool on the selected desktop VM.
    • Properties
      • Desktop Name - Enter a unique name for the imported VM.
      • Description - Enter a description for the imported VM.
  3. Click the Import button at the bottom of the dialog.

    You can view the progress of the import operation on the Activity page (Monitor > Activity).

  • If VMware Tools is on the VM, it is upgraded to the latest version of VMware Tools when the VM is imported. If VMware Tools is not on the VM, the tools drive is mounted on the VM and then you need to install VMware Tools manually by launching the VM console from the Imported VMs page.
  • Imported VMs are included in desktop capacity calculations.
Rename Select a VM and click Rename. Enter a new name in the field and click Save.
Note: For this action to be successful, the selected VM must be paired with the tenant using Agent Pairing and the DaaS Agent must be in Active state.
Shutdown Shuts down the VM(s).
  • You can select more than one VM at a time.
  • VM status must be green.
  • You can only shut down VMs that do not have active user sessions.
Performs a 'graceful' restart of the VM(s), allowing you to recover hung VMs without loss of data. If this does not work, it may be necessary to use the Reset menu option, which performs a hard reset of the VM and can result in data loss.
  • You can select more than one VM at a time.
  • VM status must be green.

You can perform the following actions by clicking the More button and making a selection from the drop-down menu.

Action Description
Suspend Suspends the selected VM.
Resume Resumes operation of the selected VM.
Power On Powers on the selected VM.
Power Off Powers off the selected VM.
Reset Resets the selected VM.
Convert to Image Converts the selected VM to an image.
Delete Permanently deletes the selected VM.
Migrate to Utility VMs Moves the VM to the Utility VMs page. See Managing Utility VMs.
Migrate to Assignment Associates the VM(s) with a dedicated desktop assignment. In the Migrate VM(s) dialog, select an assignment in the Assignment Name field and click Migrate.
  • VMs can only be migrated to dedicated desktop assignments with the same Desktop Manager ID.
  • Selected VM must be paired with the tenant using Agent Pairing and DaaS Agent must be in Active state.
  • Registry entry "Use SVI=0" is required. This is already present with DaaS Agent 17.1.x and View Agent 7.1, but will have to be added manually for older agents.
Reset Agent Pairing

Repairs the agent pairing state when pairing failure has occurred.

  • You can select multiple VMs. The action will only be applied to those selected VMs that are currently powered on.
  • You can view progress on the Monitor > Activity page.
Launch Console Launches a console for the selected desktop. This option is deactivated if the VM is powered off or if more than one VM is selected.
Generate Logs Generates logs for the VM.
  • Logs are listed on the Logs tab of the Reports page.
  • If you have configured a VMs file share, the system places log files in that file share. For more information, see Managing File Shares.
Note: This feature requires Horizon Agent Installer 19.1 or higher.
Rectify Deletes and recreates the selected desktop. Use this option for desktop VMs that have become corrupted or otherwise non-operational.