You can create a file share outside of the user interface.

There are two types of file shares, depending on what the file share contains.
  • Agents file shares are used only to import agent software updates.
  • VMs file shares are used to import VMs and to store downloaded VM logs.
  • If you want to use the agent update feature and have multiple tenants, you must create an Agents file share on each of the tenants.
  • If you want to import VMs or store logs and have multiple tenants, you must create a VMs file share on each of the tenants.
  • You can only have one of each type of file share (that is, one Agents file share and one VMs file share) on a tenant at any given time.


  1. Create a Windows folder following the usual procedure.
    • If this is an Agent file share (that is, a file share for use with Agent Software Update), you must name the folder 'agentFiles'. Later the system will create several subfolders, only two of which you use. These subfolders are described below.
      Subfolder Name Description
      cdsClient This folder will contain agent files downloaded automatically from the upgrade server that your VMware representative has configured for you.
      hotpatch This folder will contain any agent files that you manually put into it. You will not have any need to do this unless specifically asked to do so by your VMware representative.
    • If this is VMs file share, the name can be anything you choose.
  2. Make the following settings for the file share folder:
    • Confirm that the file share is joined to the tenant domain.
    • Enable sharing.
    • Add a domain user to the permissions.
  3. Note the following information, which you will need when adding the file server in the user interface:
    • Username and password of the domain user used you added in the previous step.
    • Source path of the file share folder.

What to do next

Add the file share in the user interface. See Add a File Share on the File Share Page.