Connect to a Server in Workspace ONE Mode

A Horizon administrator can enable Workspace ONE mode on a Connection Server instance.

When Workspace ONE mode is enabled, you can connect to the server only through the Workspace ONE Web Portal. You are redirected to the Workspace ONE Web Portal when you try to connect to the server through HTML Access. After you connect to the server through the Workspace ONE Web Portal, you can start remote desktops and published applications only through the Workspace ONE Web Portal.

When Workspace ONE mode is enabled, the sidebar does not show all the remote desktops and published applications that you are entitled to use. Instead, it shows only the currently running remote desktops and published applications.

You might encounter the following problems when Workspace ONE mode is enabled.

• You cannot connect to the server through HTML Access. You might not reach the server, or you might see a message that states that the server expects to receive your login credentials from another application or server.
• After you start a remote desktop or published application through the Workspace ONE Web Portal, you cannot see or start the remote desktop or published application in HTML Access.