This guide explains how to use VMware Horizon® HTML Access™ to connect to and use remote desktops and published applications.

Use HTML Access with one of the supported web browsers to access your remote desktops or published applications when you are using a client device that does not, or cannot, have Horizon Client software installed on its operating system. The Horizon Client software offers more features and better performance.

The following web browsers are supported.

Browser Version
Chrome 86, 87
Internet Explorer 11
Safari 13, 14
Firefox 82, 83
Microsoft Edge
Note: Supported only on Windows clients.
44, 86, 87
VMware Workspace ONE Web The latest version in the Apple App Store (iOS devices) or Google Play Store (Android devices).
Note:
  • Chrome on an Android device does not support the Windows key, multiple monitors, copy and paste to the system, file transfer, printing, H.264 decoding, credential cleanup, and an external mouse. The following key and key combinations also do not work on the software keyboard: Del, Ctrl+A, Ctrl+C, Ctrl+V, Ctrl+X, Ctrl+Y, Ctrl+Z.
  • Safari on mobile device does not support an external mouse, the Windows key, multiple monitors, copy and paste to the system, file transfer, printing, H.264 decoding, and credential cleanup.

For information on how to log in and connect to a remote desktop or published application, read How Do I Log In?. For information about the software installed on your remote desktops, contact your system administrator.