Using DPI Synchronization

The DPI Synchronization feature ensures that the DPI setting in a remote desktop or published application matches the client system's DPI setting.

A Horizon administrator can disable the DPI synchronization feature.

Like the Display Scaling feature, the DPI Synchronization feature can improve the readability of text and icons on high-DPI displays. Unlike the Display Scaling feature, which increases the size of fonts and images and can make them blurry, the DPI Synchronization feature increases the size of fonts and images, keeping them sharp. For this reason, the DPI Synchronization feature is generally preferred for an optimal user experience.

If DPI synchronization is disabled, display scaling is used. The Display Scaling feature scales the remote desktop or published application appropriately.

Tips for Using the DPI Synchronization Feature with HTML Access

Following are tips for using the DPI Synchronization feature.

• Although Windows 10 systems support different DPI settings on different monitors, the DPI Synchronization feature uses the DPI value that is set on the client system's monitor in which the web browser used for launching the HTML Access client session is located. HTML Access does not support different DPI settings in different monitors.
• To sync up with another monitor that has a different DPI setting, you must log out of the remote desktop or published application, drag the web browser used for launching the HTML Access client session to the other monitor, and log back in to the remote desktop or published application to make the DPI settings match between the client system and remote desktop or published application.
• If you want to set the resolution manually, you might be able to enable the High Resolution Mode setting. For information, see Setting the Screen Resolution.