You can solve most HTML Access problems by restarting or resetting remote desktops or published applications. What to read next How Do I Restart a Remote Desktop in the Horizon Client?If the remote desktop operating system stops responding, you might need to restart a remote desktop. Restarting a remote desktop is similar to using the Windows operating system restart command. The remote desktop operating system usually prompts you to save any unsaved data before it restarts. Reset Remote Desktops or Published ApplicationsYou might need to reset a remote desktop if the desktop operating system stops responding and restarting the remote desktop does not solve the problem.