If an administrator has opted to participate in the VMware Customer Experience Improvement Program (CEIP), VMware collects and receives anonymous data from client systems through Connection Server. You can configure whether to share this client data with Connection Server.

For information about configuring Horizon 8 to join the CEIP, see the Horizon 8 Administration document.

Data sharing is enabled by default in HTML Access. You cannot change the data sharing setting after you connect to a server.

A Horizon administrator can turn off data sharing in HTML Access for all users and prevent users from changing the data sharing setting in HTML Access. For more information, see Turning off VMware Horizon 8 Data Sharing With the CEIP for all HTML Access Users.

Table 1. Client Data Collected for the CEIP
Description Field name Is This Field Made Anonymous? Example Value
Company that produced the application <client_vendor> No VMware
Product name <client_product> No

VMware Horizon HTML Access

Client product version <client_version> No 2012-8.1.0-xxxxxxxx
Client binary architecture <client_arch> No

Examples include the following values:

  • browser
  • arm
Native architecture of the browser <browser_arch> No

Examples include the following values:

  • Win32
  • Win64
  • MacIntel
  • iPad
  • Linux armv81 (for Android Chrome support)
Browser user agent string <browser_user_agent> No

Examples include the following values:

  • Mozilla/5.0 (Windows NT 6.1; WOW64)
  • AppleWebKit/703.00 (KHTML, like Gecko)
  • Chrome/3.0.1750
  • Safari/703.00
  • Edge/13.10586
Browser's internal version string <browser_version> No

Examples include the following values:

  • 7.0.3 (for Safari),
  • 44.0 (for Firefox)
  • 13.10586 (for Edge)
Browser's core implementation <browser_core> No

Examples include the following values:

  • Chrome
  • Safari
  • Firefox
  • Edge
Whether the browser is running on a handheld device <browser_is_handheld> No true


  1. Click Settings (gear icon) on the VMware Horizon web portal page.
  2. Toggle the Allow data sharing option to on or off.