You can solve most Horizon Client problems by resetting the desktop or reinstalling the app. Restart a Remote DesktopYou might need to restart a remote desktop if the desktop operating system stops responding. Restarting a remote desktop is the equivalent of the Windows operating system restart command. The desktop operating system usually prompts you to save any unsaved data before it restarts. Reset a Remote Desktop or Remote ApplicationsYou might need to reset a remote desktop if the desktop operating system stops responding and restarting the remote desktop does not solve the problem. Resetting remote applications quits all open applications. Connect to a Server in Workspace ONE ModeBeginning with Horizon 7 version 7.2, an administrator can enable Workspace ONE mode on a Connection Server instance.