Beginning with Horizon 7 version 7.2, a Horizon administrator can enable the Workspace ONE mode on a Connection Server instance.

When the Workspace ONE mode is enabled, you can connect to the server only through Workspace ONE Web Portal. You are redirected to the Workspace ONE Web Portal when you try to connect to the server through HTML Access. After you connect to the server through Workspace ONE Web Portal, you can start remote desktops and published applications only through Workspace ONE Web Portal.

The sidebar does not display all the entitlements when the Workspace ONE mode is enabled. It displays only the currently running desktop and published applications.

You might encounter the following problems when the Workspace ONE mode is enabled.

  • You cannot connect to the server through HTML Access. You might not reach the server, or you might see a message that states that the server expects to receive your login credentials from another application or server.

  • After you start a remote desktop or published application through Workspace ONE Web Portal, you cannot see or start your remote desktops or published applications in HTML Access.