You can use multiple monitors to display a remote desktop window. You can add up to one additional monitor to your primary monitor to display the current remote desktop window to which you are connected. For example, if you have three monitors, you can specify that the remote desktop window appears on only two of those monitors. You must select adjacent monitors for the multiple-monitor setup. You can position the monitors side by side or stack them vertically.

Prerequisites

You must use HTML Access in Chrome version 55 or later.

Procedure

  1. Start HTML Access and log in to a server.
  2. In the desktop and application selection window, click the icon for the remote desktop that you want to access.
  3. To open the sidebar, click the sidebar tab.
  4. Click the Open Menu toolbar button at the top of the sidebar and select Multi monitor.
  5. In the Multi monitor window, click Add Display.
    Note: If the Display Selector browser window does not appear, add the FQDN address of the server into the pop-up exceptions section of the browser's Content settings window.
  6. Drag the Display Selector browser window so that it appears in the other monitor display that you want to use.
    The message in the Display Selector browser window changes and a gray rectangular icon appears.
  7. To confirm that you want to use the current monitor display, in the Display Selector browser window, click the + monitor icon.
    The Waiting for other displays message appears on the current monitor display and the gray monitor icon in the Multi monitor window in your primary display changes to a green color.
  8. When you are finished adding the monitor displays that you want to use for the session, click OK in the Multi monitor window.
    The Multi monitor window is dismissed. The Waiting for other displays message is cleared in the non-primary monitor display and shows the remote desktop window.
  9. To exit the multiple displays mode, press Esc and click Yes in the Exit the multiple displays mode dialog box to confirm.
    Note: To use the Esc key in a remote desktop, open the sidebar tab, click the Open Menu toolbar button at the top of the sidebar, and select Send ESC.