Log files can help you troubleshoot issues related to installation, display protocols, and feature components. You can create a configuration file to configure the verbosity level.

Log File Locations

Table 1. Horizon Client for Mac Log Files
Type of Logs Directory Path File Name
Horizon Client UI ~/Library/Logs/VMware Horizon Client
PCoIP client ~/Library/Logs/VMware Horizon Client
Real-Time Audio-Video ~/Library/Logs/VMware vmware-RTAV-pid.log
USB redirection ~/Library/Logs/VMware
VChan ~/Library/Logs/VMware Horizon Client
Remote MKS (mouse-keyboard-screen) logs ~/Library/Logs/VMware
Crtbora ~/Library/Logs/VMware

Log File Configuration

Horizon Client generates log files in the ~/Library/Logs/VMware Horizon Client directory on the Mac client. Administrators can configure the maximum number of log files and the maximum number of days to keep log files by setting keys in the /Library/Preferences/com.vmware.horizon.plist file on the Mac client.

Table 2. plist Keys for Log File Collection
Key Description
MaxDebugLogs Maximum number of log files. The maximum value is 100.
MaxDaysToKeepLogs Maximum number of days to keep log files. This value has no limit.

Files that do not match these criteria are deleted when you start Horizon Client.

If the MaxDebugLogs or MaxDaysToKeepLogs keys are not set in the com.vmware.horizon.plist file, the default number of log files is 5 and the default number of days to keep log files is 7.