Connection Server instances that are directly behind a gateway, such as Unified Access Gateway, must know the address by which browsers will connect to the gateway when users use HTML Access.

For Connection Server instances that are behind a load-balancer or load-balanced gateway, perform the procedure described in Allow HTML Access Through a Load Balancer.

You must perform this procedure for each Connection Server that is behind the gateway.


  1. Create or edit the file in the gateway configuration folder on the Connection Server host.
    For example: install_directory\VMware\VMware View\Server\sslgateway\conf\
  2. Add the portalHost property and set it to the address of the gateway.
    For example, if is the address that browsers use to access VMware Horizon through the gateway, add to the file.
    If the Connection Server instance is behind multiple gateways, you can specify each gateway by adding a number to the portalHost property, for example:

    You must also specify multiple portalHost properties if a single gateway machine is known by more than one name.

  3. Save the file.
  4. Restart the Connection Server service to make your changes take effect.