Connection Server instances that are directly behind a load balancer or load-balanced gateway must know the address by which browsers will connect to the load balancer when users use HTML Access.
For Connection Server instances that are directly behind a gateway, perform the procedure described in Allow HTML Access Through a Gateway.
You must perform this procedure for each Connection Server that is behind the load balancer or load-balanced gateway.
- Create or edit the locked.properties file in the gateway configuration folder on the Connection Server host.
For example: install_directory\VMware\VMware View\Server\sslgateway\conf\locked.properties
- Add the balancedHost property and set it to the address of the load balancer.
For example, if users type https://view.example.com in a browser to reach any of the load-balanced Connection Servers, add balancedHost=view.example.com to the locked.properties file.
- Save the locked.properties file.
- Restart the Connection Server service to make your changes take effect.