The administrator, delegated administrator, and end-user personas describe the roles and privileges available to individuals and groups when you implement vRealize Orchestrator Plug-in for Horizon. Organizations can further divide these primary roles into geographic and functional areas.
The administrator persona encompasses the typical administrator role. Responsibilities include the installation, configuration, and assignment of other personas to roles and privileges. This persona is responsible for products, configuration, and single sign-on (SSO) implementation. The administrator decides which users can access the workflows and whether to expose each workflow through vSphere Web Client or vRealize Automation. When making decisions about workflows, the administrator considers which mechanisms offer the greatest organizational efficiency.
Delegated Administrator Persona
The administrator delegates the role and responsibilities of the delegated administrator. The delegated administrator can perform actions on specific desktop and application pools. Delegated administrators cannot change the scope of responsibilities for which they have been granted access. The functions granted to the delegated administrator can include complex tasks, such as provisioning multiple virtual machine desktops, and simple tasks, such as resetting desktops. Delegated administrators can act on behalf of multiple users. This power is key to enabling administrative efficiency.
End User Persona
End users always act on their own behalf. End-user tasks are focused on a narrow set of resources, such as individual desktops or applications. Self-service workflows enable the automation of repetitive tasks and empowerment of end users.