In vRealize Automation, administrators must create a service to entitle users to catalog items.

If you have been using vRealize Automation, you might have already created these services, or equivalent services.


  • Verify that you have administrator credentials for the vRealize Orchestrator server. The account must be a member of the vRealize Orchestrator Admin group configured to authenticate through vCenter Single Sign-On.
  • Become familiar with the procedures for creating services in vRealize Automation. For information, see the vRealize Automation documentation.


  1. Log in to vRealize Automation as an administrator.
  2. Click the Administration tab.
  3. Select Catalog Management > Services.
  4. Create a service for the delegated administrators business group.
    1. Click the Add Service (+) icon.
    2. On the Details tab, supply a name, and in the Status list, select Active.
    3. Click Add.
  5. To create a service for the end users business group, repeat previous step .

What to do next

Create entitlements for delegated administrators and end users.