With Real-Time Audio-Video, users can run Microsoft Teams in their remote sessions.

Webcam and audio devices that are connected locally to the client system are redirected to the remote sessions, and use a significantly lower bandwidth than by using USB redirection.

When you launch the Microsoft Teams application inside a remote desktop, you select VMware virtual input and output devices from menus in the application. The VMware virtual devices redirect the audio and video devices that are connected to the client machine.

  • For virtual desktops, Real-Time Audio-Video can redirect more than one audio and video device. The names of redirected devices in the virtual desktop are the actual device names, but with (VDI) appended, for example, C670i FHD Webcam (VDI).
  • For published desktops and published applications, Real-Time Audio-Video can redirect only one audio device and only one video device. The device names are Remote Audio Device and VMware Virtual Webcam in remote sessions.

To use Real-Time Audio-Video with Microsoft Teams, you must install the audio and webcam device drivers on your Horizon Client systems.

After you install Horizon Agent with Real-Time Audio-Video, Microsoft Teams works on your remote sessions without any further configuration. See Configuring Real-Time Audio-Video.

Recommendations for Using Microsoft Teams with Real-Time Audio-Video

To use Microsoft Teams with Real-Time Audio-Video, follow these recommendations:
  • Microsoft Teams with Real-Time Audio-Video is supported on Horizon Agent 7.9 and later on Windows, Linux, and Mac clients.
  • Microsoft Teams with Real-Time Audio-Video requires a minimum 4 vCPU, 4 GB RAM configuration, with a maximum video resolution of 640 x 480 pixels. Additional vCPUs and memory configurations deliver a superior experience.
  • The default video resolution for Real-Time Audio-Video is 320 x 240 pixels. You can change the resolution by changing the setting in the VMware View Agent Configuration > View RTAV Configuration folder in the Group Policy Management Editor.