When you delete an unauthenticated access user, you must also remove the application pool entitlements for the user.

You cannot delete an unauthenticated access user who is the default user. If you delete the default user, Horizon Console displays both an internal error message and a successful user removal message. However, the default user is not deleted from Horizon Console.
Note: If you delete an unauthenticated access user and if there is an existing client session for that AD user, then you must restart the client session to make the changes take effect.

Procedure

  1. In Horizon Console, select Users and Groups.
  2. On the Unauthenticated Access tab, select the user and click Delete.
  3. Click OK.

What to do next

Remove application entitlements for the user.