You can use a variety of procedures for monitoring, diagnosing, and fixing problems that you might encounter when using VMware Horizon. You can use Horizon Help Desk Tool for monitoring and troubleshooting, use other troubleshooting procedures to investigate and correct problems, or obtain assistance from VMware Technical Support.
For information about troubleshooting desktops and desktop pools, see the Windows Desktops and Applications in Horizon 8 document.