You can configure a shortcut when you create or modify a global entitlement. When an entitled user connects to a Connection Server instance in the pod federation from a Windows client, Horizon Client for Windows places these shortcuts in the Windows Start menu, on the desktop, or both, on the user's client device.

You must select a category folder, or the root (/) folder, during shortcut configuration. You can add and name your own category folders. You can configure up to four folder levels. For example, you might add a category folder named Office and select that folder for all work-related apps, such as Microsoft Office and Microsoft PowerPoint.

On Windows 10 client devices, Horizon Client places category folders and shortcuts in the Apps list. If you select the root (/) folder for a shortcut, Horizon Client places the shortcut directly in the Apps list.

On Mac clients, if Horizon Client for Mac is configured to run published applications from the Applications folder and allow automatic shortcuts from the server, category folders for global application entitlements appear in the Applications folder on the Mac client.

After you create a shortcut, a check mark appears in the App Shortcut column for the global entitlement on the Global Entitlements page in Horizon Console.

By default, Horizon Client for Windows prompts entitled users to install shortcuts the first time they connect to a server. You can configure Horizon Client for Windows to install shortcuts automatically, or to never install shortcuts, by modifying the Automatically install shortcuts when configured on the Horizon server group policy setting. For more information, see the Horizon Client for Windows Guide.

By default, changes that you make to shortcuts are synchronized on a user's Windows client device each time the user connects to the server. Users can deactivate the shortcut synchronization feature in Horizon Client for Windows. For more information, see the Horizon Client for Windows Guide.