The session processes appear on the Processes tab when you click a user name in the Computer Name option on the Sessions tab.


To avoid scrolling through the list of session processes, you can search for a session process by name by entering the process name in the search filter text box.

For each session, you can view additional details about CPU and memory related processes. For example, if you notice that the CPU and memory usage for a session is abnormally high, you can view the details for the process on the Processes tab.

For RDS host sessions, the Processes tab displays the current RDS host session processes started by the current user or current system process.

Table 1. Session Process Details
Option Description
Process Name Name of the session process. For example, chrome.exe.
CPU CPU usage of the process in percent.
Memory Memory usage of the process in KB.
Disk Memory disk IOPs. Calculated using the following formula:

(Total I/O bytes of current time) - (Total I/O bytes one second before the current time).

This calculation can display a value of 0 KB per second if the Task Manager displays a positive value.

Username User name of the user who owns the process.
Host CPU CPU usage of the virtual machine to which the session is assigned.
Host Memory Memory usage of the virtual machine to which the session is assigned.
Processes Count of processes in the virtual machine
Refresh The refresh icon refreshes the list of processes.
End Process Ends a process that is running.
Note: You must have the Help Desk Administrator role to end a process.

To end a process, select a process and click the End Process button.

You cannot end critical processes such as Windows core processes that might be listed in the Processes tab. If you end a critical process, Horizon Help Desk Tool displays a message that states it cannot end the system process.