You must entitle users to published desktops and applications before the users can access the desktops and applications.

Desktop Entitlements

To entitle a user to launch a published desktop:

  • Ensure that the user is a member of the local group View Agent Direct-Connection Users. By default, all authenticated users are members of this group.

Application Entitlements

To entitle a user to launch an application:

  • Ensure that the user is a member of the local group View Agent Direct-Connection Users. By default, all authenticated users are a members of this group.