Horizon Agent Fails to Disconnect on an iPad Pro Horizon Client

The Horizon Agent connection on a SLED/SLES machine fails to disconnect after a restart or shutdown on a iPad Pro Horizon Client.

Problem

When you restart or shutdown a SLED/SLES virtual machine on an iPad Pro Horizon Client, the desktop does not respond. Horizon Agent fails to disconnect.

Cause

The SLED/SLES machine might not be sending messages correctly to Horizon Client after a restart or shutdown operation.

Solution

• ♦ Disconnect the desktop connection manually from iPad Pro Horizon Client.