When you receive notification that the sync did not complete because of a safeguard violation, to override the safeguard setting and complete the sync you can schedule a dry run of the sync and check Ignore Safeguards.


  1. In the Identity & Access Management tab select Manage > Directories.
  2. Select the directory that did not complete the sync and go to the Sync Log page.
  3. To see the type of safeguard violation, in the Sync Details column, click Failed to complete sync. Please check safeguards.
  4. Click OK.
  5. To continue the sync without changing the safeguard settings, click Sync Now.
  6. On the Review page, select the check box Ignore Safeguards.
  7. Click Sync Directory.


The directory sync is run and the safeguard threshold settings are ignored for this sync session only.