You can add multiple View pods to VMware Identity Manager. After you add the pods, configure client access URLs for the different pods.

About this task

You add View pods in the View Pools page of the VMware Identity Manager administration console. You can return to the page at any time to modify the View configuration, or to add or remove View pods.


For each View pod, you need the credentials of a user who has the Administrators role.


  1. Log in to the VMware Identity Manager administration console.
  2. Click the Catalog tab.
  3. Click Manage Resource Types and select View Application.
  4. Check the Enable View Pools check box.
  5. Click Add View Pod for each View pod you want to add.
  6. Provide the configuration information specific to each View pod.

    Connection Server

    Enter the fully qualified hostname of the View Connection Server instance, such as The domain name must match exactly the domain name to which you joined the View Connection Server instance.


    Enter the administrator username for this View pod. The user must have the Administrators role in View.


    Enter the administrator password for this View pod.

    Using Smart Card Authentication with Third-Party Identity Provider

    If users use smart card authentication to sign in to this View pod instead of passwords, select the check box.

    Suppress Password Popup

    This option only applies to Horizon versions that support the True SSO feature.

    When True SSO is configured in View, users do not require a password to log into their Windows desktops. However, if users are logged into VMware Identity Manager using a non-password authentication method such as SecurID, when they launch their Windows desktops, they are prompted for a password. You can select this option to prevent a password dialog box from being shown to users in that scenario.

    Sync Local Entitlements

    If local entitlements are configured for the pod, select this option.

  7. From the Deployment Type drop-down list, select how View resources are made available to users in the user portal.
    • User-Activated View resources are added to the Catalog page in the user portal. To use a resource, users must move the resource from the Catalog page to the Launcher page.

    • Automatic View resources are added directly to the Launcher page in the user portal for users' immediate use.

    The deployment type that you select here is a global setting that applies to all user entitlements for all the resources in your View integration. You can modify the deployment type for individual users or groups per resource, from the resource's Entitlements page.

    Setting the global deployment type to User-Activated is recommended. You can then modify the setting for specific users or groups per resource.

    For more information about setting the deployment type, Setting the Deployment Type for View Entitlements.

  8. Select the Do not sync duplicate applications check box to prevent duplicate applications from being synced from multiple servers.

    When VMware Identity Manager is deployed in multiple data centers, the same resources are set up in the multiple data centers. Selecting this option prevents duplication of the desktop or application pools in your VMware Identity Manager catalog.

  9. Select the Configuring 5.x Connection Server check box if any of the View Connection Server instances that you have configured on this page is version 5.x.

    Selecting this option enables an alternative way of syncing resources that is required for View 5.x.


    If you select the Perform Directory Sync option, the Configuring 5.x Connection Server option is also automatically selected as both options rely on the alternative way of syncing resources.

  10. Select the Perform Directory Sync check box if you want directory sync to be performed as part of View sync when any users and groups that are entitled to View pools in the View Connection Server instances are missing in the VMware Identity Manager directory.

    The Perform Directory Sync option does not apply to Cloud Pod Architecture pod federations. If users and groups with global entitlements are missing in the VMware Identity Manager directory, directory sync is not triggered.

    Users and groups synced through this process can be managed like any other users added by VMware Identity Manager directory sync.


    View sync takes longer when you use the Perform Directory Sync option.


    When this option is selected, the Configuring 5.x Connection Server option is also selected automatically as both options rely on an alternative way of syncing resources.

  11. From the Choose View Pool Sync Frequency drop-down list, select how often you want to sync from the View Connection Server.

    You can set up a regular sync schedule or choose to sync manually. If you choose Manually, you must return to this page and click Sync Now whenever there is a change in your View resources or entitlements.

  12. From the Select Default Launch Client drop-down list, select the default client in which to launch View applications or desktops.

    Select Browser to launch resources in a Web browser or Client to launch resources in Horizon Client.

    This setting applies to all users and all resources in your View integration but end users can override this setting when they launch View desktops or applications in the Workspace ONE portal by selecting the Launch in Browser or Launch in Client option.

  13. Click Save.
  14. Click Sync Now.

    Each time you change information in View, such as add an entitlement or add a user, a sync is required to propagate the changes to VMware Identity Manager.


    Each time you click Save to save settings on this page, you must click Sync Now next to sync, otherwise existing resources will not launch.

  15. Configure the Client Access URLs for the View pods.
    1. Click the Identity & Access Management tab, then click Setup.
    2. Click Network Ranges.
    3. Select a network range.
    4. In the Edit Network Range page, in the View Pod section, enter the View Pod client access URL host name and port number for that network range.
    5. In the IP Ranges section, specify the IP ranges to which you want to apply the settings.
    6. Click Save.