Synchronization of Horizon 7, Horizon 6, or View resources to VMware Identity Manager is either unsuccessful or very slow.

Results

See Knowledge Base article 2091744 for information on resolving this problem. High-level tasks include the following.

  1. Edit the domain_krb.properties file to add the domains used by View and VMware Identity Manager.

  2. Edit the krb5.conf file and update the realms section with the same domain-to-host values used in the domain_krb.properties file.

Important:

If you set up multiple VMware Identity Manager appliances to form a cluster, after you join a cloned appliance to the domain, you must update the krb5.conf file again with the domain information.