You might find it necessary to regenerate the certificates used for AirWatch and AirWatch Cloud Connector (ACC) servers, for example, if they expire or if your organization requires it on a regularly scheduled basis. The process is simple and is performed from the AirWatch Console, however it does require you to download and run the ACC installer again.
About this task
The certificates contain a thumbprint and expiration date. Both can be cleared and regenerated at the same time by selecting the Regenerate Certificates button and following the prompts. If you regenerate certificates, ACC will no longer be able to communicate with AirWatch and you will need to perform the installation procedure again to allow both server to recognize the new certificates.
Procedure
Results
When you enter your PIN to confirm, the ACC no longer can communicate with the AirWatch server. To restore communications between ACC and the AirWatch server, return to Installing ACC and complete all the steps again. This allows both servers to recognize the latest certificate and regain communications.