Run the Enterprise Systems Connector installer on a Windows server that meets all the requirements.
About this task
The installer includes the AirWatch Cloud Connector and VMware Identity Manager Connector components. You can install one or both components. After the initial installation, you can run the installer again to modify any features or update your installation.
Prerequisites
The following prerequisites apply to the AirWatch Cloud Connector (ACC) component.
Before beginning, on-premises customers should ensure the server on which Enterprise Systems Connector is being installed can reach AWCM by browsing to
https://{url}:port/awcm/status
, where {url} is the AirWatch environment URL and port is the external port you configured for AWCM to communicate. You should see the status of the AWCM with no SSL errors. If there are errors, resolve them before continuing or ACC does not function properly.SaaS customers should ensure the server on which you are installing Enterprise Systems Connector can reach AWCM by browsing to https://awcmXXX.awmdm.com/awcm/status. Replace XXX with the same number as used in your environment URL, for example,'100' for cn100. You should see the status of the AWCM with no SSL errors. If there are errors, resolve them before continuing or the ACC will not function properly.
The following prerequisites apply to the VMware Identity Manager Connector component.
Ports 80 and 8443 must be available on the Windows server. If these ports are being used by other services, you will not be able to install the VMware Identity Manager Connector component.
The Windows server must be joined to the domain, and you must install the VMware Identity Manager Connector component as a domain user that is part of the administrator group on the Windows server, in the following cases.
If you plan to connect to Active Directory (Integrated Windows Authentication)
If you plan to use Kerberos authentication
If you plan to integrate Horizon View with VMware Identity Manager and want to use the Perform Directory Sync or Configuring 5.x Connection Server options
In these cases, you must also choose to run the IDM Connector service as a domain user during installation.
For the installer to be able to browse to and validate domains and users during installation, the following requirements must be met.
The target system must be domain joined.
The Computer Browser service must be enabled and running.
Firewall must be configured with an exception for the Computer Browser service.
NetBIOS over TCP/IP must be enabled on the target system.
A master browser system should be configured on the network.
Broadcast traffic should be enabled on the network.