The tasks in the administration console are organized by tabs.




The User Engagement dashboard can be used to monitor user and resource use. This dashboard displays information about who signed in, which applications are being used, and how often they are being used.

The System Diagnostics dashboard displays a detailed overview of the health of the service in your environment and other information about the services.

You can create reports to track users' and groups' activities, resource and device use, and audit events by user.

Users and Groups

In the Users and Groups tab, you can manage and monitor users and groups imported from your Active Directory or LDAP directory, create local users and groups, and entitle the users and groups to resources. You can configure the password policy for local users.


The Catalog is the repository for all the resources that you can entitle to users. In the Catalog tab, you can add Web applications, ThinApp packages, View Pools and application, Horizon Air desktops, and Citrix-based applications. You can create a new application, group applications into categories, and access information about each resource. On the Catalog Settings page, you can download SAML certificates, manage resource configurations, and customize the appearance of the user portal.

Identity & Access Management

In the Identity & Access Management tab, you can set up the connector service, configure AirWatch integration, set up authentication methods, and apply custom branding to the sign-in page and admin console. You can manage directory settings, identity providers, and access policies. You can also configure third-party identity providers.

Appliance Settings

In the Appliance Settings tab, you can manage the configuration of the appliance, including configuring SSL certificates for the appliance, change the services admin and system passwords, and manage other infrastructure functions. You can also update the license settings and configure SMTP settings.

Supported Web Browsers to Access the Administration Console

The VMware Identity Manager administration console is a Web-based application you use to manage your tenant. You can access the administration console from the following browsers.

  • Internet Explorer 11 for Windows systems

  • Google Chrome 42.0 or later for Windows and Mac systems

  • Mozilla Firefox 40 or later for Windows and Mac systems

  • Safari 6.2.8 and later for Mac systems


In Internet Explorer 11, JavaScript must be enabled and cookies allowed to authenticate through VMware Identity Manager.

VMware Identity Manager End-User Components

Users can access entitled resources from their Workspace ONE portal.

They can access virtualized Windows applications captured as ThinApp packages from Identity Manager Desktop.

Table 1. User Client Components

User Component


Available Endpoints

Workspace ONE User Apps Portal

The apps portal is an agentless web-based application. It is the default interface used when users access and use their entitled resources with a browser.

If an end user has entitled ThinApp applications and is on a Windows computer where the Identity Manager Desktop application is installed and active, they can view and launch their entitled ThinApp packages from this apps portal.

Web-based apps portal is available on all supported system endpoints, such as Windows computers, Mac computers, iOS devices, Android devices.

Identity Manager Desktop

When this program is installed on users' Windows computers, they can work with their virtualized Windows applications captured as ThinApp packages.

Windows computers