Before you upgrade the VMware Identity Manager virtual appliance offline, perform these prerequisite tasks.
- Verify that at least 4 GB of disk space is available on the primary root partition of the virtual appliance.
- Take a snapshot of your virtual appliance to capture the entire state of the virtual appliance before you update. For information about how to take snapshots, see the Taking a Snapshot in the vSphere documentation.
- If you revoked the db_owner role on the Microsoft SQL database, as described in Change Database Level Roles, you must add it back before performing the upgrade, otherwise upgrade fails.
Add the db_owner role to the same user that was used during installation:
- Log in to the Microsoft SQL Server Management Studio as a user with sysadmin privileges.
- Connect to the database instance for VMware Identity Manager.
- Enter the following commands.
If you are using Windows Authentication mode, use the following commands:
USE <saasdb>; ALTER ROLE db_owner ADD MEMBER <domain\username>; GO
Make sure that you replace <saasdb> with your database name and <domain\username> with the relevant domain and user name.
If you are using SQL Server Authentication mode, use the following commands:USE <saasdb>; ALTER ROLE db_owner ADD MEMBER <loginusername>; GO
Make sure that you replace <saasdb> with your database name and <loginusername> with the relevant user name.
- Take a snapshot or backup of the external database.
- If you are upgrading using the updateoffline.hzn script and your deployment includes a proxy server, disable the proxy server.
Disable the proxy server from the command line.
- Run the following command.
yast2
The YaST2 Control Center dialog box opens.
- Select Network services.
- Select Proxy.
The Proxy Configuration dialog box opens.
- If selected, deselect Enable proxy.
- Quit the YaST2 utility.
After a successful upgrade, enable the proxy server again.
- Run the following command.