Resolve errors that occur during upgrade by reviewing the error logs. Upgrade log files are in the /opt/vmware/var/log directory.

Problem

After the upgrade finishes, the connector does not start and errors appear in the error logs.

Cause

Errors occurred during upgrade.

Solution

  1. Log in to the connector appliance.
  2. Go to the /opt/vmware/var/log directory.
  3. Open the update.log and vami/updatecli.log files and review the error messages.
  4. Resolve the errors and run the upgrade command again. The upgrade command resumes from the point where it stopped.
    Note: Alternatively, you can revert to a snapshot and run the upgrade again.