You can use the updateoffline.hzn script to perform an offline upgrade of the VMware Identity Manager virtual appliance. Download the offline upgrade package from the VMware Identity Manager product download page to use with the script.

The script verifies that the upgrade package matches the product. For example, if you are upgrading the VMware Identity Manager service virtual appliance and you use the connector upgrade package instead of the service upgrade package, the script results in an error.


  1. Locate the updateoffline.hzn script.

    The script is available at the following path:



    For versions prior to 3.1, which do not include the updateoffline.hzn script, you can download the script from KB article 2147931 on

  2. Download the VMware Identity Manager offline upgrade package,, from the VMware Identity Manager product download page on

    The recommended location for saving the file is /var/tmp.

  3. Run the updateoffline.hzn script as the root user.

    /usr/local/horizon/update/updateoffline.hzn [-r] -f upgradeFilePath

    -f upgradeFilePath

    Upgrade the appliance using upgradeFilePath. upgradeFilePath must be an absolute path.



    Reboot after upgrade.



    Displays the script usage.


    For example:

    /usr/local/horizon/update/updateoffline.hzn -f /var/tmp/

  4. If the "The product RID matches so continue" prompt appears, press Enter to continue.
  5. If you did not use the -r option with the script, restart the virtual appliance after upgrade is complete.