Consider your entire deployment, including how you integrate resources, when you make decisions about hardware, resources, and network requirements.

Supported vSphere and ESX Versions

The following versions of vSphere and ESX server are supported:

  • 5.5 and later

  • 6.0 and later

Note:

You must turn on time sync at the ESX host level using an NTP server. Otherwise, a time drift occurs between the virtual appliances.

If you deploy multiple virtual appliances on different hosts, consider disabling the Sync to Host option for time synchronization and configuring the NTP server in each virtual appliance directly to ensure that there is no time drift between the virtual appliances.

Hardware Sizing Requirements

Ensure that you meet the requirements for the number of VMware Identity Manager virtual appliances and the resources allocated to each appliance.

Number of Users

Up to 1,000

1,000-10,000

10,000-25,000

25,000-50,000

50,000-100,000

Number of VMware Identity Manager servers

1 server

3 load-balanced servers

3 load-balanced servers

3 load-balanced servers

3 load-balanced servers

CPU (per server)

2 CPU

2 CPU

4 CPU

8 CPU

8 CPU

RAM (per server)

6 GB

6 GB

8 GB

16 GB

32 GB

Disk space (per server)

60 GB

100 GB

100 GB

100 GB

100 GB

If you install additional, standalone connectors, ensure that you meet the following requirements.

Number of Users

Up to 1,000

1,000-10,000

10,000-25,000

25,000-50,000

50,000-100,000

Number of connector servers

1 server

2 load-balanced servers

2 load-balanced servers

2 load-balanced servers

2 load-balanced servers

CPU (per server)

2 CPU

4 CPU

4 CPU

4 CPU

4 CPU

RAM (per server)

6 GB

6 GB

8 GB

16 GB

16 GB

Disk space (per server)

60 GB

60 GB

60 GB

60 GB

60 GB

Database Requirements

Set up VMware Identity Manager with an external Microsoft SQL database to store and organize server data.

For information about the Microsoft SQL database versions and service pack configurations supported, see the VMware Product Interoperability Matrices at https://www.vmware.com/resources/compatibility/sim/interop_matrix.php.

The following requirements apply to an external SQL Server database. The exact specifications needed for your SQL server depend on the size and needs of your deployment.

Number of Users

Up to 1,000

1,000-10,000

10,000-25,000

25,000-50,000

50,000-100,000

CPU

2 CPU

2 CPU

4 CPU

8 CPU

8 CPU

RAM

4 GB

4 GB

8 GB

16 GB

32 GB

Disk space

50 GB

50 GB

50 GB

100 GB

100 GB

The SQL Server AlwaysOn capability is a combination of failover clustering and database mirroring combined with log shipping for high availability. AlwaysON allows for multiple read copies of your database and a single read-write copy for operations. If your deployment environment has the bandwidth to support the traffic generated, the VMware Identity Manager database supports AlwaysON.

Network Configuration Requirements

Component

Minimum Requirement

DNS record and IP address

IP address and DNS record

Firewall port

Ensure that the inbound firewall port 443 is open for users outside the network to the VMware Identity Manager instance or the load balancer.

Reverse Proxy

Deploy a reverse proxy such as F5 Access Policy Manager in the DMZ to allow users to securely access the VMware Identity Manager user portal remotely.

VMware Unified Access Gateway 2.8 and later supports reverse proxy functionality to allow users to securely access the VMware Identity Manager unified catalog remotely. Unified Access Gateway can be deployed in the DMZ behind the load balancers front-ending the VMware Identity Manager appliance.

Port Requirements

Ports used in the server configuration are described here. Your deployment might include only a subset of these ports. For example:

  • To sync users and groups from Active Directory, VMware Identity Manager must connect to Active Directory.

  • To sync with ThinApp, the VMware Identity Manager must join the Active Directory domain and connect to the ThinApp Repository share.

Port

Protocol

Source

Target

Description

443

HTTPS

Load Balancer

VMware Identity Manager machine

443

HTTPS

VMware Identity Manager

Load Balancer

Needed to validate the load balancer FQDN when it is set.

443, 8443

HTTPS/HTTP

VMware Identity Manager machine

VMware Identity Manager machine

For all VMware Identity Manager instances in a cluster, and across clusters in different data centers.

443

HTTPS

Browsers

VMware Identity Manager machine

443, 80

HTTPS, HTTP

VMware Identity Manager machine

vapp-updates.vmware.com

Access to the upgrade server

443

HTTPS

VMware Identity Manager machine

discovery.awmdm.com

Access for Workspace ONE application autodiscovery

443

HTTPS

VMware Identity Manager machine

catalog.vmwareidentity.com

Access to Cloud Catalog

8443

HTTPS

Browsers

VMware Identity Manager machine

Administrator Port

25

SMTP

VMware Identity Manager machine

SMTP

Port to relay outbound mail

389

636

3268

3269

LDAP

LDAPS

MSFT-GC

MSFT-GC-SSL

VMware Identity Manager machine

Active Directory

Default values are shown. These ports are configurable.

445

TCP

VMware Identity Manager machine

VMware ThinApp repository

Access to the ThinApp repository

5500

UDP

VMware Identity Manager machine

RSA SecurID system

Default value is shown. This port is configurable.

53

TCP/UDP

VMware Identity Manager machine

DNS server

Every virtual appliance must have access to the DNS server on port 53 and allow incoming SSH traffic on port 22.

88, 464, 135, 445

TCP/UDP

VMware Identity Manager machine

Domain controller

9300

TCP

VMware Identity Manager machine

VMware Identity Manager machine

Audit needs

54328

UDP

5701

TCP

VMware Identity Manager machine

VMware Identity Manager machine

Hazelcast cache

40002

40003

TCP

VMware Identity Manager machine

VMware Identity Manager machine

Ehcache

1433

TCP

VMware Identity Manager machine

Database

Microsoft SQL default port is 1433

443

VMware Identity Manager

Horizon server

Access to Horizon server

80, 443

TCP

VMware Identity Manager

Integration Broker server

Connection to the Integration Broker. Port option depends on whether a certificate is installed on the Integration Broker server

443

HTTPS

VMware Identity Manager

Workspace ONE UEM (AirWatch) REST API

For device compliance checking and for the AirWatch Cloud Connector password authentication method, if that is used.

88

UDP

Unified Access Gateway

VMware Identity Manager machine

UDP port to open for mobile SSO

5262

TCP

Android mobile device

Workspace ONE UEM (AirWatch) HTTPS proxy service

Workspace ONE UEM (AirWatch) Tunnel client routes traffic to the HTTPS proxy for Android devices.

88

UDP

iOS mobile device

VMware Identity Manager machine

Port used for Kerberos traffic from iOS devices to the hosted cloud KDC service.

443

HTTPS/TCP

514

UDP

VMware Identity Manager machine

syslog server

UDP

For external syslog server, if configured

88

UDP

VMware Identity Manager machine

Hybrid KDC Server in the cloud. Hostname is kdc.<realm>. For example, kdc.op.vmwareidentity.com

UDP port used to authenticate iOS Mobile SSO auth adapter configuration updates that are saved to the cloud KDC service. This port is only used if the Hybrid KDC iOS Mobile SSO feature is used.

Supported Directories

You integrate your enterprise directory with VMware Identity Manager and sync users and groups from your enterprise directory to the service.

  • The Active Directory environment can consist of a single Active Directory domain, multiple domains in a single Active Directory forest, or multiple domains across multiple Active Directory forests.

    VMware Identity Manager supports Active Directory on Windows 2008, 2008 R2, 2012, 2012 R2, and 2016 with a Domain functional level and Forest functional level of Windows 2003 and later.

    Note:

    A higher functional level might be required for some features. For example, to allow users to change Active Directory passwords from Workspace ONE, the Domain functional level must be Windows 2008 or later.

Supported Web Browsers to Access the VMware Identity Manager Console

The VMware Identity Manager console is a web-based application you use to manage your tenant. You can access the VMware Identity Manager console from the latest versions of Mozilla Firefox, Google Chrome, Safari, Microsoft Edge, and Internet Explorer 11.

Note:

In Internet Explorer 11, JavaScript must be enabled and cookies allowed to authenticate through VMware Identity Manager.

Supported Browsers to Access the Workspace ONE Portal

End users can access the Workspace ONE portal from the following browsers.

  • Mozilla Firefox (latest)

  • Google Chrome (latest)

  • Safari (latest)

  • Internet Explorer 11

  • Microsoft Edge browser

  • Native browser and Google Chrome on Android devices

  • Safari on iOS devices

Note:

In Internet Explorer 11, JavaScript must be enabled and cookies allowed to authenticate through VMware Identity Manager.