Troubleshoot Dashboard Load Failure

The VMware Integrated OpenStack with Kubernetes dashboard is continually loading or the user interface becomes unresponsive.

Perform each subsequent step in the procedure only if the previous step fails to reestablish a connection with the VMware Integrated OpenStack with Kubernetes VM.

Cause

The VMware Integrated OpenStack with Kubernetes VM is not reachable.

Solution

1. Reboot the VMware Integrated OpenStack with Kubernetes VM.
2. If the VM is still not reachable, restore the VM using a snapshot stored on the vCenter server.
   1. Restore the VM with a backup.
   2. If using an SDDC provider, refresh the provider.
3. If the VM is still not reachable, redeploy VMware Integrated OpenStack with Kubernetes.
   1. Power off the VM.
   2. Redeploy VMware Integrated OpenStack with Kubernetes using the same IP address.
   3. Restore the VMware Integrated OpenStack with Kubernetes backup.