You can reset OpenStack instances in the ERROR or SHUTOFF state that are powered on in vCenter Server.

Problem

An OpenStack instance may remain in the ERROR or SHUTOFF state even after the virtual machine corresponding to the instance is powered on in vCenter Server.

Solution

  1. Log in to the Integrated OpenStack Manager as the root user. 
    ssh root@mgmt-server-ip
  2. Display OpenStack instances in the ERROR or SHUTOFF state that are listed as powered on in vCenter Server. 
    viocli get instances --nova-state {ERROR | SHUTOFF} --vc-state poweredOn
  3. Reset powered-on instances in the ERROR or SHUTOFF state. 
    viocli reset instances --nova-state {ERROR | SHUTOFF}