The VMware® Lab Platform™ (formerly known as VMware® Learning Platform™) event management interface helps you to create and manage events, seat maps and control seating arrangements for events, and resources for one or more physical, or virtual events to deliver on-demand training labs.

Intended audience

The primary audience for this guide is administrators, proctors, and the VMware Lab Platform technical support team.

Administrators

Users with the “Admin” role can access all features of the event management user interface. Administrators can create, edit, and delete events, seat maps, and add users to events. The Admin role is the most powerful user role within an account.

Proctors

Users with the "Proctors"role are familiar with the lab content for the various labs for an organization account. When end users have a question with a lab and need help, users can use the Help Request option on their lab console screen. This option notifies the proctor about the help request through an application on the proctor’s mobile device. A user having an Event/Proctor role can also log in to the administrator user interface.

Technical support

A user having a support role can log in to the administrator user interface and has a subset of the administrator permissions.