The dashboard includes a number of pre-made widgets that you can add to your dashboard.

On the current dashboard, click the gear icon to put your dashboard into Edit mode. In Edit mode, the dashboard displays a list of widgets that you can add to your dashboard by clicking Add Widgets on the Add Dashboard Widgets form.

About the Notifications Widget

The Notifications widget is probably the most informative and configurable widget and requires the most explanation. It includes the following features:

  • Severity Levels: Green (low), orange (medium), or red (high).

    • High severity notifications regard issues impacting multiple users and often across multiple tenants. Typically, a high severity notification stems from a cloud being unavailable.

    • Medium severity notifications issues mean that someone is unable to use the system(examples include failure to start labs or errors deploying vApps).

    • Low severity notifications typically regard information such as daily summaries.

      Note:

      You can click one of the severity notifications color symbols () to display only notifications of that severity. For example, if you click, then only the red (high severity) notifications are displayed.

  • Subscription: While notifications appear on a dashboard, the system is still capable of sending an email. To open the Notifications Subscription List, click Subscription. From there, you can add an email address and set criteria for which the system must send out notifications. Once you define a subscription, each time a notification that meets your criteria occurs, the system emails it to everyone who has subscribed, and showing it on the dashboard.

    Note:

    In the Notifications Subscription list, severity levels are represented as 1, 2, 3 (1= Red; 2=Yellow; 3=Green).

  • Archive: Displays the Notification Archive List which lists all archived notifications.

    Note:

    The Notification Archive List includes an Export option. The Export option allows you to export all notifications to a CSV, Excel, or PDF.

  • Acknowledge All: Archives all notifications. Once you archive a notification, it is not displayed on the dashboard. Follow the archive link at the top to view acknowledged notifications.

Notification Categories

Notifications are categorized as follows:

  • Default: Refers to a default category

  • Cloud: Refers to cloud errors.

  • Administrative: Refers to administrative notifications

  • cloudvApp: Refers to cloud errors.

  • System: Refers to general system errors.

  • genericTask: Refers to non-cloud related tasks (for example, a bulk import)

  • prePop: Refers to pre-popping of lab errors.

Notification Subcategories

Notifications are also subcategorized to form the following category/subcategory pairings.

  • administrative, myLearn

  • cloud, connection

  • cloud, sync

  • cloud, task

  • cloudvApp, ""

  • genericTask, massUpload

  • genericTask, task

  • genericTask, userDownload

  • genericTask, userMove

  • prePop, "Daily Summary"

  • prePop, "provision failure"

  • system, monitoring

  • administrative, myLearn

  • cloud, connection

  • cloud, deployment

  • cloud, sync

  • cloud, task

  • cloudvApp, ""

  • genericTask, emailTranscipt

  • genericTask, massUpload

  • genericTask, statsDownload

  • genericTask, task

  • genericTask, userDownload

  • genericTask, userMove)

  • prePop, "Daily Summary"

  • prePop, "provision failure"

  • system, cloud

  • system, monitoring

About the Download Entitlement Statistics Widget

The Download Entitlement Statistics widget generates a CSV file report of entitlement statistics. The report includes the following information: username, firstName, lastName, company, labId, entitlementId, entitlementStart, entitlementEnd, entitlementComplete, exitCount, totalTime,stepNo,language.