Troubleshooting the File Portal Installation

You might be unable to access the Mirage file portal because of local or domain security policies.

Problem

After the installation is finished, you might experience difficulty accessing the file portal.

Cause

You might be unable to access the file portal because of a local or domain security policy on IIS servers.

Solution

1. On the IIS server machine where the file portal is installed, select Local Security Policy > Local Policies > User Rights Assignments.
2. Add all users who need file portal access to the Allow logon locally policy.