This section explains the proactive tech support services offered by NSX Advanced Load Balancer Pulse. What to read next Proactive casesThis section describes the steps to create and debug proactive cases. Collecting Tech Support Logs in NSX Advanced Load BalancerTech support logs are used for offline troubleshooting. The following section describes how to collect tech support logs from a single NSX Advanced Load Balancer Controller or three-node NSX Advanced Load Balancer Controller cluster. Parent topic: Application Troubleshooting