This topic explains the steps to configure the user account.

Editing User Account

When logged into the web interface, an NSX Advanced Load Balancer user can view or change information about their own account.

This applies only to accounts in local user database of NSX Advanced Load Balancer.

To configure your user account, use the following steps.

  1. Log in to the web interface.

  2. Click the user icon in the top, right corner of the application.

  3. Click My Account.

  4. In the EDIT MY ACCOUNT screen, enter the Name and Username.

  5. Enter the Email address. This address is used by NSX Advanced Load Balancer when you request a password recovery.

  6. To change the password, enter the Old Password, the New Password, and re-enter the New Password for confirmation.

  7. Select the Time Zone. The format can be UTC Time or Local Time. The NSX Advanced Load Balancer obtains the time from the specified NTP server. This format is used in the timestamps that appear in logs or metrics.

  8. Select the Language of display.


    The UI supports Japanese and Simplified Chinese along with the default option English.

  9. Select Enable Tech Preview for Virtual Service Logs checkbox to replace the existing legacy view. This option is deselected by default.

  10. Under Session Timeout, enter the maximum number of minutes a management session can remain idle before being terminated by the Controller.

  11. Under DNS Refresh Period, enter the period for refresh pool and GSLB DNS job in minutes.

  12. Click Save.

Configuring Idle Timeout for Admin Access to GUI and API

By default, the Controller terminates idle connections to the GUI and API. You can configure this idle connection timeout value as a global setting, applied to all administrators across all tenants for the Controller.

Only administrators with write access can modify this parameter by navigating to Administration > Controller.

The account can timeout based on the global settings defined by an administrator with appropriate privileges.

You can change this setting through the GUI by logging in to the NSX Advanced Load Balancer UI and navigating to My Account > Session Timeout.

You can change this setting through the CLI by navigating to show controller properties api_idle_timeout.