You must have the role of an Organisation owner/ Organisation member with additional role of Support user/ Organisation administrator to be able to register an NSX Advanced Load Balancer Controller with Cloud Console. To check your current role:

  • Go to the Cloud Services Portal, click on the user icon in the upper right-hand corner, from the drop-down select My Account under User Settings.



  • Navigate to My Roles tab of My Account window. Check if Organizational Roles is set to Organization Owner. If it is not, then reach out to the Organisation Owner, to assign you the required rights. You may also reach out to your account team for assistance.