Cloud Service Manager (CSM) is a management endpoint that handles public cloud-specific constructs.

You can perform the following tasks in CSM:

  • Add an AWS Account: You must add at least one AWS account in CSM to be able to use NSX for VMs in your compute VPC. You can add multiple AWS accounts. After the successful addition of AWS account(s), the VPC(s) and EC2 Instances (workload VMs) hosted in your AWS account(s) become available in CSM.

  • Deploy/Undeploy NSX Cloud Gateway (CGW) on compute VPCs: You can deploy one or two (for High Availability) CGW per VPC. You can also undeploy CGW from CSM.

  • Quarantine VPCs: You can enable or disable Quarantine Policy on VPCs.

  • Switch between Grid and Card view: The cards display an overview of your inventory. The grid displays more details. Click the icons to switch between the view types.

CSM provides a holistic view of all your AWS accounts that you have connected with NSX Cloud by presenting your VPC inventory in different ways:

  • You can view the number of regions you are operating in.

  • You can view the number of VPCs per region.

  • You can view the number of EC2 instances per VPC.

There are four sections under Cross-Cloud.


Lists all the AWS accounts you have added to CSM. Each card represents an AWS account. You can see the summary on the card.

The colors for the circles mean the following:

  • Green: indicates the number of NSX-managed instances that are running without any errors.

  • Red: indicates the number of NSX-managed instances that have errors in them. If you click on the particular instance that has errors, you can see the error codes listed when you click on the red-colored arrow.

  • Grey: indicates the number of instances that are not managed by NSX.


You can filter the Regions-view by AWS Account. Each AWS account may have multiple regions. Each region has VPCs and Instances. If you have deployed any CGW in any of your VPCs, you can see them here.


You can filter the VPC inventory by Account and Region.

  • Each card represents one VPC. You can have one or two (for HA) CGWs deployed on each VPC. You can view CGW status through the colored up/down arrow.

    • Green-colored upward arrow indicates CGW is up.

    • Orange-colored downward arrow indicates the primary (active) CGW is up but the secondary (standby) CGW is down.

    • Red-colored downward arrow indicates both -- the active as well as standby -- CGWs are down.

  • A summary of the VPC displays on the VPC card. You can view more details for each VPC by switching to the grid view.

  • Click on Action to access the following:

    • Edit Quarantine: Set it to on or off. See Manage Quarantine Policy for details.

    • Deploy/Undeploy NSX Cloud Gateway. See Step 3: Deploy the Public Cloud Gateway (CGW) on the AWS Compute VPC.


You can filter the instances inventory by Account, Region, and VPC.

Each card represents an EC2 Instance (VM) and displays a summary.

For details on the instance, click on the card or switch to grid view.