It is important to upgrade Guest Introspection to match the NSX Manager version.


The Guest Introspection service VMs can be upgraded from the vSphere Web Client. You do not need to delete the service VM after the upgrade of the NSX Manager to upgrade it. If you do delete the service VM, the Service Status will be shown as Failed because the Agent VM is missing. Click on Resolve to deploy a new service VM, then click Upgrade Available to deploy the latest Guest Introspection service VM.


NSX Manager, controllers, prepared host clusters, and NSX Edges must have been upgraded to 6.2.x.


  1. In the Installation tab, click Service Deployments.

    The Installation Status column says Upgrade Available.

  2. Select the Guest Introspection deployment that you want to upgrade.

    The Upgrade () icon in the toolbar above the services table is enabled.

  3. Click the Upgrade () icon and follow the UI prompts.

    After Guest Introspection is upgraded, the installation status is Succeeded and service status is Up. Guest Introspection service virtual machines are visible in the vCenter Server inventory.


After Guest Introspection is upgraded for a particular cluster, you can upgrade any partner solutions. If partner solutions are enabled, refer to the upgrade documentation provided by the partner. Even if the partner solution is not upgraded, protection is maintained.