You can view the L2 VPN tunnel status and the reason for the tunnel failure in both the vSphere Web Client and in the console of the L2 VPN appliance.
Problem
L2 VPN over an SSL tunnel between the client and the server is down.
Cause
On the L2 VPN server side, the following generic failure message is displayed when the tunnel is down:
Not available. Please check L2VPN client and server system logs/cli for details.
On the L2 VPN client side, the
SSL connect has failed message is displayed when the tunnel is down due to any of the following reasons:
- Server address is incorrect.
- L2 VPN Edge server is unreachable or not responding.
- Cipher or port number is misconfigured on the L2 VPN server.
However, if the user ID or password is incorrect, or if the site is disabled from the server, the following message is displayed on the L2 VPN client:
Authentication failed, try to log in again.