You can collect a support bundle using the NSX Intelligence CLI.
The support bundle file contents do not include data. It includes files in the following directories.
- System state using journalctl and systemctl
Ensure that you have an Enterprise Administrator access to the NSX Intelligence CLI.
- Log in to the NSX Intelligence CLI using an account with Enterprise Administrator role privileges.
- Generate the support bundle.
The command syntax is as follows, where you provide the value for support_filename.tgz.
get support-bundle file support_filename.tgzFor example,
get support-bundle file support_bundle123.tgzWhen the bundle file is created successfully, you receive the messages similar to the following example.
support_bundle123.tgz created, use the following command to transfer the file: copy file support_bundle123.tgz url <url> After transferring support_bundle123.tgz, extract it using:tar xvf support_bundle123.tgz
- Verify that the support bundle exists using the following command.
get filesYou receive an output similar to the following.
Directory of filestore:/ -rw- 21377586 June 29 05:29:12 UTC support_bundle123.tgz