If the upgrade process fails, you can review the error messages to assist you with the troubleshooting process.


  1. Identify the failed host group, Edge group, Controller node that is highlighted in red.
  2. Click the failed component.

    A dialog box with error messages appears.

  3. Resolve the error.

    Upgrade failure on an NSX Edge node.

    In the example, wait for some time and restart the upgrade on the NSX Edge node.

  4. Click Continue to resume the upgrade.