If you encounter this problem, try the following:

  • Check whether the NSX Cloud tag: nsx.managed and its value: default are correctly typed in. This is case-sensitive.
  • Resync the AWS or Microsoft Azure account from CSM:
    • Log in to CSM.
    • Go to Clouds > AWS/Azure > Accounts.
    • Click on Actions from the public cloud account tile and click Resync Account.