Troubleshooting Syslog Issues

If logs are not received by the remote log server, perform the following steps.

• Verify the remote log server's IP address.
• Verify that the level parameter is configured correctly.
• Verify that the facility parameter is configured correctly.
• If the protocol is TLS, set the protocol to UDP to see if there is a certificate mismatch.
• If the protocol is TLS, verify that port 6514 is open on both ends.
• Remove the message ID filter and see if logs are received by the server.
• Restart the rsyslog service with the command restart service rsyslogd.